Gift To A Person
1. Definitions: Gift And Gifting
1.1 “Gift” means any food item, meal, or other consumable product purchased from a participating restaurant through Spryntz’s platform and intended for delivery to a recipient (whether an individual or a location) without expectation of payment or compensation from the recipient.
1.2 “Gifting” refers to the act of purchasing, arranging, and delivering a Gift to a recipient (a person or location) through the Spryntz application or platform.
2. Gift To A Person
2.1 Definition. A “Gift to a Person” is a Gift intended for delivery to an individual known to you (“Recipient”). You represent and warrant that you have obtained any necessary consent or have an existing relationship with the Recipient, ensuring that the delivery of the Gift does not intrude on their private space.
2.2 Spryntz’s Role. You acknowledge and agree that Spryntz serves solely as a facilitator between you and the Recipient:
(a) Acceptance. Spryntz will use reasonable efforts to hand over the Gift if the Recipient is available. If the Recipient is unavailable or refuses to accept the Gift, Spryntz may, at its discretion, leave it at the Recipient’s doorstep or otherwise follow any instructions provided by you. Spryntz bears no responsibility for any refusal or failure of the Recipient to accept the Gift, including any legal consequences thereof.
(b) Liability. You agree to indemnify and hold Spryntz harmless for any liabilities, claims, or disputes arising from the delivery or attempted delivery of the Gift, including but not limited to refusal or inability to accept the Gift.
(c) Content of Message. Name, message, and donor details will be conveyed verbally to the Recipient. Such information is collected solely to identify the intended Recipient and to facilitate the Gift’s delivery.
2.3 No Cancellation or Refund. Once the order for a Gift is created, it cannot be canceled, nor shall any refunds be provided in the event of non-acceptance or other refusal.
2.4 Substitution. In the event the chosen dish is unavailable or out of stock, the Restaurant may, at its discretion, provide an equivalent or similar dish. While Spryntz may attempt to contact you for confirmation, you acknowledge that timely communication cannot be guaranteed.
2.5 No Guarantee of Timely Delivery. Spryntz will use reasonable efforts to deliver the Gift promptly but disclaims any warranty or guarantee of on-time delivery due to circumstances that may be beyond Spryntz’s control.
2.6 Quality and Portion. Any quality, portion size, or serving specifications are determined by the Restaurant. Spryntz acts solely as the messenger to convey instructions but bears no control over the Restaurant’s response or decisions related to food preparation.
3. General Provisions
3.1 Governing Law and Jurisdiction. These Terms and Conditions, including those pertaining to Gifting, shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the UAE, unless otherwise stipulated by mandatory local regulations.
3.2 Limitation of Liability. To the fullest extent permissible by applicable law, Spryntz disclaims any liability for losses or damages (whether direct, indirect, incidental, special, consequential, or otherwise) arising out of or in connection with Gifting services, including but not limited to delivery delays, substitutions, non-acceptance, or the quality/quantity of the Gift supplied by the Restaurant.
3.3 Modification and Updates. Spryntz reserves the right to modify, update, or amend these Gift-related Terms at any time, without prior notice. Changes will be effective immediately upon posting on the Spryntz application or website.
3.4 Consent and Agreement. Your continued use of the Spryntz platform and engagement in Gifting shall constitute your acceptance of and agreement with these T&Cs, as may be amended from time to time.